Requirements
At least 3 years’ experience working in either IT Helpdesk at senior level or IT Service Management or Infrastructure/ Software support or Project Management
Good knowledge of ITIL methodologies or can demonstrate use of such – mostly in the area of SLM, Service Continuity, Information Security Management, Change, Incident & Problem management
Ability to build and maintain strong relationship with stakeholders and colleagues from other teams
Team player and adaptable to change
Basic knowledge of IT technologies, their components and their operational environments
Basic knowledge of Windows, Linux or Database such as Oracle
Strong communication skills in English
Nice to have:
Communicative German and or French
ITIL, Project Management (PRINCE2/ PMP) or any IT related certificate
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